Processing Time

All orders will be processed within 1- business days upon order placement. Processing times 1-3 business days upon order placement during holidays. (*See holiday schedule https://www.usps.com/ ). No Shipments on Sunday.

*Free Shipments are shipped via USPS Mail. See above for processing times. Free Shipping available for Domestic and Canada locations. Free Shipping for International locations for orders over $75 or $55 during promotional period.

 

Shipping Methods

USPS First Class (5-7 Business Days)

USPS Priority Mail (1-3 Business Days)

USPS Priority Mail International (5-14 Business Days) *Depending on location

*As per the United States Postal Service, due to Covid-19 there may be slight delays in shipment delay. Please visit https://www.usps.com/ for the latest updates regarding shipment delays for your location.

 

USPS Postal Holidays

Please take these No Shipment dates into consideration when placing your order.

December 31st, 2021, Friday (New Year's Day)

January 17th, 2022, Monday (Martin Luther King Jr. Day)

February 21st, 2022, Monday (President's Day)

May 30th, 2022, Monday (Memorial Day)

June 20th, 2022, Monday (Juneteenth National Independence Day)

July 4th, 2022, Monday (Independence Day)

September 5th, 2022, Monday (Labor Day)

October 10th, 2022, Monday (Columbus Day)

November 11th, 2022, Friday (Veteran's Day)

November 24th, 2022, Thursday (Thanksgiving Day)

December 26th, 2022, Monday (Christmas Day)

 

Shipping

All U.S. and International orders are shipped via USPS and will receive tracking information when your order has been shipped. Spade Luxury Lashes, LLC will only ship to the address provided during checkout and is not responsible or guarantee replacement for lost or stolen packages confirmed delivered to the address entered by customer during checkout process. Additionally, Spade Luxury Lashes, LLC is not responsible for delayed shipments as a result of USPS carrier once order has been successfully fulfilled and delivered to USPS Facility. It is highly recommended to review your mailing address and all information entered prior to completing your order to ensure that all information is correct. In the event you feel your package is lost or stolen, please contact USPS immediately to file a claim. It is suggested to provide the associated tracking information for your package to help assist in a more thorough investigation.

 

International Shipping

At this time Spade Luxury Lashes, LLC only ships internationally to Australia, United Kingdom, and Canada. Orders are shipped via USPS International Mail with standard shipping costs depending on location. Spade Luxury Lashes, LLC will only ship to the address provided during checkout and is not responsible for packages being held in customs or guarantee replacement for lost or stolen packages confirmed delivered to the address entered by customer during checkout process.

It is highly recommended to review your mailing address and all information entered prior to completing your order to ensure that all information is correct. In the event you feel your package is lost or stolen, please contact USPS immediately to file a claim. It is suggested to provide the associated tracking information for your package to help assist in a more thorough investigation.

We'll be shipping to other countries very soon. So, be sure to join our emailing list to get notified when we do!

International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Spade Luxury Lashes, LLC does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.

Australia:

All orders being shipped to Australia are charged GST tax charges in compliance with the Australian Tax Office. GST tax charges are non-refundable and are automatically charged to your order.